Shipping policy

At Elites Aura, we are committed to delivering your luxury fragrance, skincare, and supplement essentials with the same care and quality you expect from our brand.

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Delivery times are estimates and begin from the date of shipping, not the date of order.

Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Shipping Delays
While we strive to meet all delivery estimates, delays may occasionally occur due to high order volume, weather conditions, or carrier issues. We appreciate your patience and will keep you updated if any significant delays arise.

Incorrect Shipping Addresses
Please double-check your shipping address at checkout. Elites Aura is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us immediately at [your support email] so we can attempt to correct it before dispatch.

Lost or Stolen Packages
Elites Aura is not liable for packages that are lost, stolen, or damaged after being marked as delivered by the carrier. If this happens, please file a claim directly with the shipping carrier, and our team will assist where possible.

International Shipping
Currently, we ship within the United States only. We're working on expanding to international destinations soon — stay tuned!

Questions?
For any shipping-related questions, feel free to reach out to us at elitesaura1@gmail.com or contact us.